Celebrating Award-Winning Customer Service at Newton Ford South

Here at Newton Ford South, nothing is more important to us than offering the highest level of customer service, which is why we’re so pleased to announce that we’ve earned the 2022 Consumer Satisfaction Award from DealerRater. Since this award is entirely based on feedback and ratings from our customers, it’s something we’re really honored to receive. We work hard every day to deliver the highest level of customer service possible, and knowing that our customers recognize and appreciate it affirms that what we’re doing is working.

Earning this Amazing Award

The 2022 Consumer Satisfaction Award was given to us by DealerRater, which is one of the leading platforms for customer feedback in the auto industry. With more than 7 million consumer reviews that reach more than 34 million people each month, DealerRater knows customer feedback in a way that few other services do. In order to receive this prestigious honor, a dealership has to have at least 25 reviews in the previous year and an average minimum rating of 4.0 stars out of 5.0––we have a rating of 4.9 stars with more than 800 reviews. In addition to this, a dealership has to be within the top 10% of franchise dealers here in the U.S. to receive this award as a demonstration of outstanding customer service.

Looking Ahead and Working for You

This remarkable award is nothing new for us; we’ve won the DealerRater Consumer Satisfaction Award twice before, but we’re incredibly pleased to once again rank so highly with our customers. Although we’re incredibly honored to earn this award, we’re not going to rest on our laurels; we’ll continue to work hard every day to ensure all of our customers drive away completely happy. We want to keep delivering this high standard of service for our customers so that we can win again and again, earning your trust and delivering on the kind of car-buying experience you deserve. Come visit us at Newton Ford South to experience this award-winning level of service for yourself as we work toward next year’s award.