I live out of state and found an Expedition at Newton Ford that checked every box I was looking for. Blake Miller was my sales representative, and he was outstanding from start to finish. He sent me countless photos and videos of the vehicle, answered every call, and was always available whenever I had questions. Travis handled the financing, and he was just as great. Everything was presented clearly and honestly in black and white, with absolutely no surprise fees or last-minute add-ons. I got exactly the vehicle I wanted at a fair price, and the entire process was straightforward and stress-free. This was, without a doubt, one of the most honest dealerships I've ever worked with. If I had known buying a vehicle online could be this easy, I would have been doing it years ago. I wouldn't hesitate to buy from Newton Ford again, and I highly recommend Blake, Travis, and the entire team to anyone looking for a hassle-free car-buying experience.

Professional and courteous service writers and comfortable waiting area

Wyatt was very cool and chill. He listen and understood my needs. But most important, Wyatt was relatable. Owning Mustangs is a major deal when working for a Ford dealership. It shows trust that he drives the cars he sells!!

Andrew is always on top with Fleet. Andrew knows his job and he is extremely professional. I also have a 2025 Ford Ranger that my husband brought in and they took care of him in a professional manner.

Great customer service. Fair price.

Dealership was clean and everyone was nice, but not pushy. A very good experience. I will recommend the dealership and will be back.

One of the best dealerships I’ve ever visited my sales person was very kind and helpful trying to find the best truck and best deal she could. I was pleasantly surprised and impressed with management when we had a problem but they worked together and solved the issue to everyone’s satisfaction. I will not forget that and would give them more stars but 5 is there is, anyone looking for a honest and fair dealership will not be disappointed.

Excellent service, knowledgeable personnel

We were treated like people, not just a number. The staff were very respectful and transparent. There were no add-ons or up charges. All the numbers made sense and the dealer did not play games. We visited another dealership and it was a complete clown show. Newton is top notch.

Got to notice on the Ford app of an issue with the car, took it by the next day they got right on it and everything was good to go.

My husband and I have leased or purchased several vehicles over the last 18 years that we have been married, and some experiences stand out. Typically, we have only had exceptional buying or leasing experiences at luxury brand dealerships (Mercedes, Lexus, BMW), but…..we can now list our purchase experience at Newton Ford South among one of the best. My husband and I started looking at Ford Bronco Sport Badlands models soon after he was released from open heart surgery. We went to some larger dealerships in our area, and honestly, the whole vibe was off. One dealership we visited added on over $2500 worth of add ons and thought we wouldn’t notice. Needless to say, that was not the kind of buying experience we were looking for after my husband just getting over triple bypass surgery. We went back to the drawing board and expanded our search using Cars.com, and read about Newton Ford South and about sales rep Mr. Blake Miller. All of Blake’s reviews were outstanding, so we decided to make the one hour drive from our home in McMinnville and drive to Shelbyville. We had several questions about the Bronco Sport and Blake went above and beyond to help us. The GM, Mr. John Booker was also involved our deal and he was very personable and down to earth. It was a pleasure to do business with Blake, John and the rest of the staff at Newton Ford South. I have no doubt when my husband decides he has an itch for another vehicle, we will be making the trip back to Newton Ford South.

We bought a car back in 2020 from them. They ran our credit scores 13 times without our knowledge. Then 2 years later we went back to see about a trade in because they were wanting the car they sold us back. They tried to sell us a truck that was not in as good condition as our car they had sold us and it was going to cost more than our car. Since then they have kept calling, emailing, and mailing us trying to get the car back. I have told them we were not going to trade our car back to them and asked them to stop contacting us. Yet they have continued to do so so much that it feels like borderline harassment.

All good. Professional and not too long of a wait.