I've dealt with a few different dealership service departments over the years but Newton Ford South is the absolute best! I dealt with Josh mainly but everyone I seen was nice and asked how I was doing or if I needed anything. Now back to Josh. He kept me in the loop about what was going on with my truck. He was friendly, polite and very respectful! This kind of service from Newton Ford South is very rare these days but they got it going on!! I will definitely recommend any and everyone to them! Thank all of y'all for taking care of my truck!

I left a message for the dealership, and Derek Sanders responded in a timely manner. We all know that buying a new vehicle can be a time-consuming challenge, but Derek was outstanding. He set up the vehicles for me to test drive, answered all my questions, and worked with both me and management to provide discounts and pricing I could afford. He even started the paperwork to help speed up the process before handing me off to finance, which was also a smooth and simple experience. Overall, it was a great experience working with the wonderful team at Newton Ford in Shelbyville. I highly recommend visiting this dealership and asking for Derek Sanders.

Derek Sanders went above and beyond to help get car I wanted. Very professional and down to earth.Capp and everybody I met there were exceptional. Will go again if needed

The woman, April, who sold us the car was great. The person that helped us with the financial part was very high pressure with the ‘extras’ at the end. Things that we didn’t want…very annoying. The part of car buying I hate!

Easy to deal with, great staff

Quick, professional, and detailed. Great communication. .

I want to say big thanks to Wyatt our salesman and Travis in finance they both helped us greatly with the guidance of the great sales manager Kenneth. I appreciate their willingness to assist in the process and helping our family get the right vehicle we need for all of our needs! Thank you guys at Newton Ford South and keep up the phenomenal work!

Above and beyond expectations.

The staff was polite and knowledgeable. The waiting are was clean and comfortable. I was able to schedule an appointment that was convenient for me.

Really nice people, do a great job, more dealerships should be like them.

Terrible experience. They tried desperately to not let me use my own lender. I came with Capital One, they suggested their lender, that didn’t work then I suggested mine, the pressure me to use their lender again, theirs fell through and I had to use Ascend. It was so difficult and took literally 2 weeks to finish. After ascend I saved nearly $10000. They are liars as well. The finance team told me Ascend told them I needed a bigger down payment. Then they tried to go over me and talk to ascend themselves, until I told them they don’t need to talk to ascend and finally then sent what was needed after I spoke to management. It was terrible. I won’t use them again. bring your lender and be firm about it. You will save tons of money,

The sales/financing team at Newton were amazing. Logan (AKA Big Kuntry) was very helpful and knowledgeable about the vehicles on his lot! Kenneth (AKA Chap) was very helpful in making sure we were able to get my car traded in and left the lot with an amazing car! Travis was awesome in making sure I was able to get the best deal for my dollar and also had a humor that was able to ease the pain of the financing process. Thank you everyone at Newton for making today possible and handling the kids with such ease. Would definitely recommend 10/10!

They always do what they can to fit me in when my schedule is all over the place