Had to take a vehicle in for several recalls. Set up the appointment with Belinda Dunavant and she has been one the best service advisors I have ever dealt with. She went above and beyond when unexpected issues arise and made sure the work was completed right! Will continue to use their service department because of her customer service.
I highly recommend Newton Ford. They are very helpful, attentive and work to meet your individual needs. I have bought 8 trucks from them. They are awesome. Ask for Charles Bobo when you go to buy your next car!’
The service department at Newton Ford South is top tier! They are so respectful, kind, & helpful. They’ll get you back on the road in no time. Please go ask for Rian or any of the other wonderful staff members there!
The whole team did an outstanding job, very easy going and approachable. Will definitely be back!
Best experience I've ever had. Surprised my dad with a new truck. They helped make it super easy and enjoyable!!
We were hesitant to go back after a bad experience. I spoke with Travis in finance and he assure me that he would do his best to take care of us. He placed us with our salesman Alex. Alex was beyond awesome and I would recommend him to anyone. Travis made sure we were well taken care of the entire time. Alex and Travis definitely made this experience a much better experience!
Newton Ford South is the best.
We were very pleased to find a Ford Edge ST at Newton Ford, at a discounted price. This car was driven for a time by a Sales Manager, so it had a few thousand miles on it, but it was still considered a new car, was in great condition and came with all the New Car warranties. Buying and trading in new cars always ends up being stressful and never goes 100% as planned but overall our experience was very positive. We had a 2.5 hour drive each way and they had the car ready for us to drive home, after the ...
The customer service in the service department here was top notch. Josh was my service advisor, and made sure I knew what to expect, kept me updated, and had my car delivered back to me so I could have it back sooner. Exceptional customer service is hard to find these days, but this place knows how to treat its customers.
Wyatt was an absolutely great guy to work with and was super helpful. He went above and beyond.
Good people great deal on my vehicle. Wyatt helped me helped me out this afternoon and I greatly appreciate is professionalism and his knowledge base.
Great experience from Internet Sales all the way to Greg Stewart and Cory!
Ian and Torrey made buying a new car a very peaceful and amazing experience!! My needs and wants were top priority! Even a month later they have been reaching out to me making sure my lil beauty is still running fine and that I’m still happy with her!! Thank you!!!
We had an amazing experience purchasing 2 vehicles. Or dealer, Bobo is amazing! I highly recommend working with him at Newton ford!
Awesome team!!! Awesome experience!!! Will always send anyone I know to these guys!! Thanks yall for an amazing experience!
Very professional and polite took care of business in a speedy way Ken was a true trooper salesman.Thanks
Highly recommend! We worked with Bobo and he is phenomenal!
I want to personally thank Bobo, Travis and Chase for the best experience I have ever had in my plus 40 years of purchasing a new automobile. Ask for Bobo he has the experience and knowledge to help you. And as a bonus, Travis helped me resolve year old credit score issue which resulted in my credit score increasing 95 points!!!!! Do yourself a favor and see Bobo, Travis and Chase at Newton Ford Shelbyville Tn.
Great customer service, would buy another truck from them, Alex Pardo was very attentive to my needs.
Had a great experience getting my vehicle serviced! Great group of people!
Ken Smith was friendly, knowledgable and efficient while providing excellent service. Ken was low pressure and I felt he had my best interest in mind. Keep up the good work Ken. It was my pleasure purchasing my new truck.
I normally dont have to wait for service but this time it took quite awhile
We had a very good experience buying a Bronco from Alex and Juan. They were extremely helpful and made the entire process a pleasure. The Sales Manager, Chase Carter, was rude and insulting during the Financing Process.
The Service agent, Belinda, is so courteous and friendly. The list of maintenance items recommended at a previous oil change, were performed with excellence, and a back camera issue was fixed. But an additional ABS dash light issue was not addressed even though it was requested when the appointment was made on the phone. Our son had wanted all issues taken care of so that he could pay for it and be sure that we had a reliable vehicle.
This is a very good dealership ; I have a wonderful woman sales person ,and she gets to the bottom of things and helps alot with decisions. The service dept had a rough time with our battery fob and finally they got it right so they redeemed themselves.
Very easy and pleasant to work with. Juan was very knowledgeable and presented himself well. Definitely would buy another car from them.
We had the best experience ever today. We will definitely buy at this dealership again.
Best service I have gotten when buying a new vehicle. To the point and no back and forth. Left with what I came for.
I have purchased a new car here before and they treated me great that's why I went back. This time I went to purchase a used car. Alex Pardo was my salesman and I have to save he is and was one of the most kind and professional salesmen I've ever had any business with. I also must mention Chase Carter the Sales Manager, he gave me the best deal I could ask for and he worked for me to get me that best deal. Newton Ford South has earned my business for any other car buy. If ...
Great place to do business with, Juan was very professional and want to help you!
Juan was awesome to work with. He was very friendly. He took his time to answer all our questions.
Juan was very nice and informative. Made the car buying process simple and helped me out big time
Juan and chad were very helpful . I had to swap out my truck , got a new one and Juan was excellent help .
Over the years, I have dealt with many dealerships and salespeople, mostly good and some bad. I was impressed with the service I received. I must shout out to Ian and his supervisor, Chad. They went above and beyond to ensure that what was important to me was essential to them. They listened, and I never felt pressured. They were for you!
Thank you Belinda for your outstanding customer service!!! You really made a difference. Greatly appreciated.
Very nice staff of folks we will definitely be back!!!!
Really nice and knowledgeable staff very accommodating and helpful. 10/10 recommend!!!
Couldn’t have asked for a better experience looking for a bigger suv for my wife. Ramon was spot on with narrowing down our search and extremely polite and very helpful. 10/10 recommend him as your salesman.
Ken Smith was awesome in helping me find the right car for me. Newton Ford is a great place to purchase your next vehicle. Everyone there took their time and so helpful in meeting my price point! I will definately trade with them again! Love my 2024 Escape!!
Service dept is great, Josh worked with my extended warranty company to get my transmission replaced. They do a great job on my vehicles. Always keeping me updated. Excellent customer service
Good service. Friendly atmosphere. I had no complaints.
We had a great experience at Newton Ford South with our sales person Alex Pardo. We shopped around for the Bronco sport at several dealers but went with Alex because he was honest, fair and truthful. We highly recommend the drive to Shelbyville to buy your next car!
Wonderful place to purchase a vehicle. Great staff, easy to work with. Highly recommend!!
Service department was great. I arrived about 30 minutes early and service manager met me in the bay area. He was very polite and professional. They were able to get me in early and everything was complete before my original appointment time. Definitely recommend for your service needs!
Purchased a new 2024 Explorer ST today. We wanted a specific color and package, for the 2024 model there were very few left. Our sales person Ken Smith and the sales manger Chad Jahary went above and beyond my expectations to find the vehicle from another dealer. They made the purchase process easy and quick. We couldn’t be happier that we chose Newton Ford in Shelbyville.
My wife and I had a great experience with bobo and all the other employees at this dealership. Everything was done within two hours which is not the norm with my dealership experience.
Ian was very respectful and helped me with every question I had. Did the most he could to work with me and got me a good deal. 10/10 reccomend ian
Ian is a fantastic guy, made the whole process super smooth and painless. Went home a new car that I absolutely love. Can't recommend enough.
Recommend Newton Ford they have a great team?
They are top notch. They don't pressure you to purchase. Alex Pardo was our salesman he was friendly and took good care of us through the process. We will definitely go th them again.
I drive 20 plus miles past my local dealership to Newton Ford South because of the exemplary customer service. Quick accurate and as promised.
No haggle pricing - knowledgable and professional sales person Alex Pardo - comfortable experience from start to finish.
This is my second oil change at Newton Ford. I’m very pleased with the service. The advisor and the technician both did a great job. I drive from another town to come to Newton, and it is well worth it.
Ian and Travis at Newton ford is amazing! I got an amazing deal, definitely will be a return customer!
It was a really great experience. They were willing to work with me when other dealerships would not. They work with people going through bankruptcy as well as Veterans.
Alex and Chad were great to work with. Straight to the point and no haggling.
This dealership is a great place to get a vehicle. They are very friendly and helpful and don’t pressure you into a vehicle
The sales team was knowledgeable and friendly, and they got me the deal I wanted.
The sales people were great no pressure and we we able to decide with confidence
Ford Newton was great. The facility was clean and new. The staff was helpful and not push at all.
This dealership is great. It is nice and new and clean. The staff is kind and welcoming. They offer fair deals and do not push anything you do not want to do. I am pleased with my purchase.
great service and very nice people. they are very helpful
Let me tall you ! This place went way out of their way to make sure we were very happy with our purchase, well after business hours ! They offer great value for your trade-in, sales are excellent, financing is by far top notch, and the GM goes all out make sure you leave the lot and want to come back to purchase again ! Thanks Dalton, Kap, Chad and rest of the groups at Newton Ford! Will be back to purchase again soon ! Phelps Family !
Absolutely a good experience and Dalton was very helpful answering all my questions. Definitely would buy from them again.
I got a fantastic deal on my first Jeep Wrangler at Newton Ford South. Even better, the customer service was top notch. Dalton was very knowledgeable about the Jeep and answered all of my questions. Tori was great with the financing and got a great rate. Kap the sales manager pulled the entire deal together for me so I could get the Jeep home as quickly as possible. By far the best and easiest car buying experience I've had.
Everyone we spoke with was Amazing and extremely helpful. Definitely went out of their way to get us into a great vehicle!!
Kade and Cap did an awesome job helping me find a vehicle!
Couldnt have asked for anyone else to work with other than Dalton. He was very professional and took care of us with no problem at all.
Definitely head down to Newton to get your new car! Ian made the process so easy and helped us so much! Even took on the roll of entertaining our son while we waited! The whole crew is amazing! They don’t beat around the bush. They won’t treat you differently because of your situation. They helped us so much!! Thank you Ian!
Fantastic experience. Dalton was very polite and no pressure. The jeep was very clean and well maintained. Tori the sales manager was nice and helpful. Sales manager Cap helped me get to a price that worked for both of us. I got a fantastic deal and wonderful service from Dalton, Tori, and Cap from Newton Ford South. We'll be back. I highly recommend.
They work for us and we are very happy
Cam and Alex where awesome and very helpful
Very helpful. Great salesmen, asked all questions. If he didn’t know the answer he looked it up.
Alex made the sale easy. Bought a new ford maverick at the dealership in Shelbyville, TN.
Ian, Ken, and everyone at Newton Ford South in Shelbyville are great to work with! Due to an accident, we needed a car. We found one online, and spoke to Ian over the phone to set up a time to test drive. He even sent a video of the car. Once at the dealership, we found the entire process to be smooth. Ian was busy assisting another customer, so Ken stepped in to help. We were able to get a great price, and you can tell that they value your business as well as the cars they sell.
Overall the dealership experience wasn't bad. I had been in contact prior to walking in and upfront on trade in status. Alex seemed nice enough but attempted to run my bill even higher by having me get a new tag instead of transferring my tag from my trade in. We had a more pleasant experience with the finance guy yet feel we were oversold because of the need for a vehicle and what we learned sitting across from finance. After the sale Alex and manager were rude & uncouth in communications - I was simply a sale. That was ...
Made is a rock star! Go see him!
Great experience! Charles was super helpful and made the process a breeze
Honest dealer that sold me what I wanted. They sold the car at a great price that was below market value.
Had a very pleasant experience. Kade was a great salesman
Was a great experience from the initial message on FB Marketplace through the drive off the lot.
We worked with Ian, salesperson, Chad, sales manager, and Corey, finance manager, to purchase a certified used truck. They were all exceptional! They built trust and a relationship with my wife and I and never made us feel like "just another sale". We'll be back to Newton Ford South for our next vehicle purchase.
When it comes to a great dealer, this dealer has it going on!!!! We have visited multiple times to browse their inventory and every time we are greeted like we are family. Back in October we purchased a 2014 jeep for our 16 yr old son and Alex was absolutely amazing!!!! He didn't pressure us or anything on our purchase. Then last week, we went back and dealt with Alex again and the experience was even better then the 1st time! Alex and chase the sales manager greeted us outside like we were legit family!!! After the experiences we have had ...
Very friendly staff. Lots of cars to choose from. Reasonable prices. Paperwork was kinda slow.
Ken and the rest of the staff the helped with the process of getting me out the door with what I wanted made for an easy and fast experience. Absolutely enjoying the new ride.
Very thorough and really made sure to take care and get us what we needed
Highly highly recommend Newton Ford South, particularly Dalton Mowell! Made the whole process smooth, understandable, and easy! Even helped entertain our toddler when she got a bit antsy!
Great experience. He took the time to help us pick the best vehicle. We will definitely be back. Love Mr. Bobo.
2nd time buying from here and we will always continue to come back!!!! They are amazing!!!!!
Came in to look at an VW Atlas, ended up purchasing a Explorer with easy customer service and the GM worked everything out so “happy wife happy life” thanks Team Newton ford.
